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Frequently Asked Questions

We are based in Chongqing, China, start from 2013,sell to North America(35.00%),Western Europe(30.00%),Eastern Europe(10.00%),Mid East(10.00%),Southeast Asia(10.00%),Oceania(5.00%). There are total about 51-100 people in our office.

Always a pre-production sample before mass production;Always final Inspection before shipment;

DTF Printer, DTF Oven, UV Printer, UV DTF Printer, DTG Printer,DTF ink,Sublimation ink,DTG ink,Label printer

Please contact us for technical help and do not artificial modification. We always provide on-line technology support if any issues.

Our DTG printer works best on 80%+ cotton fabrics (t-shirts, hoodies, bags). It also supports polyester and blends with pretreatments.

Yes! The direct to garment printer comes with user-friendly software and detailed tutorials. Most beginners can master basic operations in 1 day.

Prints with our water-based ink can withstand 50+ washes without fading or cracking, meeting industry durability standards.

The DTG t-shirt printer can print 40–60 light t-shirts or 30–40 dark t-shirts per hour, suitable for small to medium production。

Yes! Our DTG ink includes a high-opacity white ink that serves as a base layer for dark fabrics. When printed under colored DTG ink, it ensures vibrant, true colors on black, navy, and other dark garments.

Prints made with our DTG printing ink can last for years with proper care. The pigment formula resists fading and cracking, even after frequent washing. We recommend washing printed garments inside out in cold water for best results.

We do not recommend mixing our DTG ink with other brands of ink. Different DTG printer ink formulations may not be compatible, leading to clogs, color inconsistency, or printhead damage. For optimal results, use only our premium DTG ink in your printer.

Upgrade your DTG printing with our premium DTG ink – the ultimate solution for vibrant, durable, and professional-quality prints. Whether you’re a small business owner or a large printing operation, our DTG printing ink delivers the performance and reliability you need to succeed.

Yes, our dtf powder works with all standard DTF printers, films, and inks.

Absolutely. White dtf powder suits light fabrics, while black dtf powder is perfect for dark garments.

Prints withstand 50+ washes at 60°C without cracking or fading.

DTF film is a special PET transfer film used in Direct-to-Film printing, which transfers printed designs from the film to fabrics via heat press.

Yes, our DTF film works with all standard DTF printers on the market.

Hot peel DTF film is peeled right after heat pressing; cold peel DTF film needs to cool down completely before peeling for better detail retention.

DTF ink is special pigment ink for DTF heat transfer printing. It can print patterns on PET transfer film, then transfer onto cotton, polyester, blended fabrics, canvas, bags, hoodies and other textiles after hot pressing, with wide printing application range.

Our DTF ink suits most mainstream Epson printhead DTF printers, including XP600, TX800, I3200, 4720 printheads. We provide CMYK+white 6-color formula, stable ink flow, no clogging print heads during long-time mass production.

1. High whiteness white ink, strong covering power for dark clothes; 2. Good stretch resistance, patterns won’t crack after repeated stretching and washing; 3. Vivid color saturation, clear fine lines; 4. Eco-friendly, OEKO-TEX certified, non-toxic, no peculiar smell.

Our minimum order quantity is 1 liter per color, bulk wholesale supports 1L/5L/20L packaging. We accept EXW, FOB, CIF shipping terms, cooperate with reliable sea and air freight forwarders, and can arrange door-to-door delivery for overseas customers.

If transferred with standard 160°C hot press for 15-25 seconds, the printed pattern can withstand more than 50 times machine washing without fading, peeling or cracking. The ink has excellent weather resistance, suitable for long-term apparel custom printing business.

Our DTF printing machine supports almost all textile materials, including cotton, polyester, spandex, denim, canvas, leather, hoodies, hats, tote bags and swimwear. No pre-coating treatment is needed, which greatly saves your production time.

We offer multiple printhead options: XP600, TX800, I3200-A1, 4720. Each model supports CMYK+W white ink circulation system to avoid white ink sediment and nozzle clogging during continuous mass printing.

The speed depends on printhead quantity. Dual I3200 heads can reach 12–15 sq.m per hour for mass production; single XP600 head hits 4–6 sq.m/h, perfect for small custom orders and startup workshops.

Yes. We send detailed English operation manuals, installation videos and remote online technical support. If you meet machine faults, our professional engineers offer one-on-one video guidance 24/7. Spare parts can be shipped separately at factory cost.

A complete DTF printing set includes DTF printer, powder shaker dryer and heat press machine. We can supply full combo packages with discounted prices, instead of buying each device separately from different suppliers.

Still have issues?

If you don't find the answer you need in the frequently asked questions, our technical support team is always available to assist you。

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